Return Policy
SBCC Campus Bookstore Refund Guidelines
Merchandise
must be in its original saleable condition.
All refunds or
exchanges must be accompanied by receipt
Credit card/debit card refunds will be credited back to the same card.
Purchases made by check will require a 21 day waiting period.
Online orders that are not picked up within 30
days will be refunded and put back into stock.
Textbook Refunds
Textbooks purchased for Fall or Spring semester courses are returnable for a full refund 2 weeks after the semester starts or through the add/drop date. This policy also applies to online orders.
Textbooks purchased after the add/drop date are not returnable.
No refunds on textbooks after the first 2 weeks of classes.
Textbooks purchased for Summer Session courses are returnable
for a full refund through the first Friday of the start of classes.
All textbook returns
must be accompanied by an original Campus Bookstore receipt and be in their
original condition and packaging as when purchased. Marked, highlighted, soiled,
damaged, or activated digital books are not returnable.
General Merchandise Refunds
Refunds of General Merchandise will be accepted within 30 days from date
purchased when accompanied with a Bookstore receipt. Merchandise needs to be in
the same condition as at the time of purchase with price tags attached. General
Merchandise includes office/school supplies, clothing, gifts, and art supplies.
Tradebook Refunds
Tradebooks are returnable within two weeks of date of purchase when
accompanied with a Bookstore receipt. Tradebooks must be returned in original
condition.
Computer Software, Electronics &
Accessories
Computer software, electronics and accessories may be
returned, unopened, within 14 days from the date of purchase.
Refunds and exchanges are available on current product
only.
No refunds or exchanges on opened software and licensed
media.
Non-Returnable
Items
Digital
books that have been activated
School Catalogs
Any opened shrink wrapped materials and spiral course packs
Magazines
Merchandise not in original condition or package
Merchandise without a receipt
Clearance Items
Opened software
Barcharts
The Bookstore reserves the right to make a decision on the condition or resale
value of all merchandise returned.